The price of any Products or Courses will be as quoted on our site from time to time, except in cases of obvious error.

These prices exclude VAT and delivery costs, which will be added to the total amount due.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation or a Booking Confirmation.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Payment for all Products must be by credit or debit card. We accept payment by most major credit cards, excluding American Express or Diners’ Club credit cards. We will charge your credit or debit card when we are about to despatch your order. As regards Courses, we accept payment by credit and debit card (again, excluding American Express or Diners’ Club) or by cheque and will take a deposit prior to our sending you a Booking Confirmation, and the remainder by whatever date is specified in the Booking Confirmation as the latest date for payment. Payment must be in cleared funds, so if sending a cheque please allow time for it to clear.

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